Privacy Policy
Redspot Publishing takes your privacy very seriously. Please read this Privacy Policy carefully as it contains important information about how and why we collect, protect and use your personal information. It also describes the choices available to you regarding our use of your Personal Information.
Personal information we collect
We may collect and use the following personal information when you register with us or place an order for our products and/or services:(i) Your name, phone number, contact information, email address,
(ii) Mobile devices unique ID (including the mobile operating system and the type of internet browsers you use),
(iii) Your purchase history,
(iv) Your responses to surveys and promotions,
(v) Server location data (including internet IP and addresses),
This personal information is required to provide our products and services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing these to you.
How your personal information is collected
When you open the Mobile Application our servers automatically record information that your device sends. This data may include information such as your device’s IP address and location, device name and version, operating system type and version.If you wish to use our Mobile Application, you will be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you voluntarily provide to us when you make a purchase, or fill any online forms in the Mobile Application. You can choose not to provide us with your Personal Information, but then you may not be able to use the features of the Mobile Application.
Use and processing of collected information
Any of the information we collect from you may be used to personalize your experience, improve our Mobile Application, improve customer service and respond to queries and emails of our customers. Information collected automatically is used only to identify statistical information regarding Mobile Application traffic and usage.We may process your Personal Information if one of the following applies:
(i) You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law.
(ii) Processing your personal information is necessary for compliance with a legal and regulatory obligation to which you are a subject;
(iii) Processing your personal information is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.
Promotional Communications
(a). We may use your personal information to send you updates (by email) about our products and services, including exclusive offers, promotions or new products and services.(b). We have a legitimate interest in processing your personal information for promotional purposes. This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
(c). We will always treat your personal information with the utmost respect and never SELL OR SHARE it with other organizations.
(d). You have the right to opt out of receiving promotional communications at any time by contacting us at support@redspot.com.pk
Information transfer and storage
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by contacting us.The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following:(i) You have the right to withdraw consent where you have previously given your consent to process your information;
(ii) You have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent,
(iii) You have the right to verify the accuracy of your information and ask for it to be updated or corrected,
(iv) You have the right, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it;
(v) You have the right to obtain the erasure of your Personal Information from us,
(vi) You have the right to receive your information in a structured, commonly used and machine readable format.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document.
Billing and payments
In case of services requiring payment, we request credit card or Debit card information, which will be used solely for processing payments. Your purchase transaction data is stored only as long as it is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Note that these days All direct payment gateways adhere to the latest security standards.Keeping your personal information secure
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access of Personal Information. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that there are security and privacy limitations of the Internet, which are beyond our control. You also acknowledge that any such information and data may be viewed or tampered with in transit by a third-party, despite our best efforts.Changes to this Privacy Policy
This Privacy Policy was published on October 1st, 2024. We may change this Privacy Policy from time to time. When we do we will inform you via email.Please contact us by email if you have any questions about this Privacy Policy or the information we hold about you.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Mobile Application or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Mobile Application and its Services.Contact us
If you wish to contact us concerning any matter relating to individual rights and your Personal information, you may send an email to support@redspot.com.pkRedspot Publishing.